Medical & Health Information Disclaimer

If you think you may have a medical emergency

Call your local emergency number immediately. Mediara Vault does not provide emergency services, does not monitor your health, and does not alert anyone on your behalf.

1. Mediara Vault does not provide medical advice

Mediara Vault is a personal record-keeping tool. Nothing in the App is medical advice, diagnosis or treatment, and nothing in it creates a doctor–patient relationship between you and Mediara or anyone else. The App has no clinicians behind it and no one reviews your records — by design, no one but you can see them.

Always seek the advice of a qualified healthcare professional for any question about a medical condition, medication, pregnancy, surgery, vaccination or symptom. Never disregard professional advice, or delay seeking it, because of something you read or recorded in the App.

2. Mediara Vault is not for emergencies

If you think you may have a medical emergency, call your local emergency number immediately. The App does not provide emergency services, does not monitor your health, and does not alert anyone on your behalf. Reminders, insights, danger-sign lists and the emergency card are informational conveniences, not a safety system.

Emergency numbers differ by country — for example 112, 911, 999 or 108. Know the number where you are. The App’s emergency-services button uses a bundled default for your Region setting; verify that it matches your locality.

3. Reference content is general information, and can be wrong for you

The App includes built-in reference content to make record-keeping faster: catalogs of conditions, medications, allergies, specialties, lab tests, vaccinations, and traditional and complementary medicine; pregnancy week-by-week information; surgery preparation and recovery checklists; danger-sign lists; and recommended-range hints, for example blood-pressure categories or pregnancy weight-gain bands.

For all of it:

It is general. It cannot account for your medical history, your medications, your pregnancy, or your circumstances.
It varies by country. Clinical practice, drug names, vaccination schedules and screening timings differ between countries and change over time. Vaccination schedules in the App are indicative; your national schedule and your doctor’s advice control.
It can become outdated. Medical knowledge changes; App content is updated only with App releases.
It may contain errors despite careful preparation.
Traditional and complementary medicine entries are descriptive, not an endorsement. Traditional remedies can interact with prescription medicines; tell your doctor everything you take.

You are responsible for verifying important medical information with a qualified professional before acting on it. Do not use the App as your sole source of medical information.

4. Insights, trends and flags are not diagnoses

The App may highlight patterns in the data you record — a blood-pressure reading in a “high” band, a vital outside a typical range, or a pregnancy-related flag. These are arithmetic on the numbers you entered, using published general reference ranges.

They are not diagnoses, are not personalised to you, and can be wrong — because the underlying entry was mistyped, because a sensor mis-measured, or because a general range does not apply to you. A reassuring screen is not medical clearance, and an alarming screen is not a diagnosis: check with a professional either way.

The App’s Care Modes organise your own tracking around a pregnancy or a surgery. They do not recommend actions, and their danger-sign screens tell you when to contact a professional — they do not triage.

5. Reminders do not guarantee adherence

Medication, appointment and follow-up reminders depend on your device: notification permissions, battery optimisation, Do Not Disturb, restarts and OS behaviour can all delay or suppress them.

A reminder that does not fire is not an excuse to miss a dose, and a reminder that fires is not confirmation you took it. Managing your medication remains your responsibility; use the App’s intake log as an aid, not as proof.

The medication conflict warning is likewise a heads-up and not a clinical check. It compares a medicine’s name against your recorded allergies and your other active medicines. It is deliberately conservative, it is not a drug-interaction database, and it will neither catch every interaction nor be right about every match it does report.

6. Scanned, dictated and imported data can contain errors

Document scanning converts photos of prescriptions and reports into text using on-device recognition. It misreads characters — drug names, doses and decimal points included. Always compare the recognised text against the original document before saving or relying on it.
Voice input transcribes your dictation and can mishear medical terms.
Health Connect imports reproduce whatever the source app or wearable recorded; sensors and third-party apps can be inaccurate or incomplete.

The App stores what it is given. Verify the entries that matter.

7. The emergency card is best-effort

If you opt in, the App can show a limited emergency card — for example blood group, allergies, key conditions and emergency contacts — without the App’s own biometric unlock.

The card lives inside Mediara Vault, not on your phone’s own lock screen, so a first responder is unlikely to reach it at all. There is no guarantee anyone will find it, read it or act on it, and it is only as accurate as what you entered and kept updated.

Do not rely on it in place of medical ID jewellery, printed cards, or the emergency features of your device’s operating system — for example Android’s Safety & emergency medical information — where those matter to you.

8. Records are only as good as what you enter and maintain

The App displays your own records back to you. If an entry is wrong, outdated or incomplete, everything derived from it inherits that error — the timeline, the insights, the exports, the emergency card, and the PDF summary you hand a doctor.

Keep records current, and treat exported summaries as an aid for your clinician, not as a certified medical record.

9. Not a regulated medical device

The App is intended for storing and organising personal health records and displaying general reference information. It is not intended to diagnose, treat, cure, mitigate or prevent any disease or condition, and it is not a substitute for professional judgement. It has not been evaluated or certified by any medical-device regulator.

10. Acknowledgement and assumption of risk

By using the App you acknowledge that you have read and understood this disclaimer, that you accept the responsibilities it describes, and that you assume the risks inherent in personal health record-keeping described here and in the Terms of Use §6 — including entry errors, outdated reference content, misread scans, failed reminders, and reliance on records you have not verified.

The App’s onboarding flow asks you to confirm the core points individually; those confirmations are part of your agreement with us.

Contact

Questions about this disclaimer: support@mediara.care.