Terms of Use & Licence

1. Agreement and acceptance

These Terms of Use, including the End User Licence Agreement in §4 (together, the “Terms”), are a legal agreement between you and Mediara (“we”, “us”) covering your use of the Mediara Vault mobile application (the “App”).

By ticking the acceptance boxes during onboarding, or by using the App, you agree to these Terms and to the Privacy Policy. If you do not agree, do not use the App.

The Medical Disclaimer and the Data, Backup & Deletion Policy are part of these Terms and are incorporated by reference.

2. What Mediara Vault is — and what it is not

Mediara Vault is a personal record-keeping tool. It lets you store, organise and retrieve your own medical information — conditions, medications, allergies, vitals, documents, doctor visits, vaccinations, pregnancy and surgery notes — encrypted on your own device.

Mediara Vault is not:

• a medical, diagnostic or treatment service;
• a source of medical advice (see the Medical Disclaimer);
• an emergency service;
• a cloud health-records service — we operate no server that stores your health data, and we cannot see, access, edit, recover or restore your records;
• a regulated medical device. The App stores and displays information you enter, plus general reference content; it does not diagnose, treat or prevent disease;
• a tool for professional or clinical use. The App is for personal record-keeping by consumers. It must not be used by healthcare providers or institutions as a system of record for patient care, and no output of the App is a certified medical record.

3. Eligibility

You must be old enough to enter into this agreement under the law of your country — at least 16 years old, or older where local law requires — and legally capable of accepting these Terms. Records for children may be kept by a parent or legal guardian inside the guardian’s own profile set; see the Children’s Privacy Statement.

4. Licence (EULA)

Grant. We grant you a personal, limited, non-exclusive, non-transferable, revocable licence to install and use the App on Android devices that you own or control, for your personal, non-commercial use, in accordance with these Terms and the rules of the app store you obtained it from.

Restrictions. Except where law expressly permits despite this clause, you may not:

• copy, modify, or create derivative works of the App;
• distribute, sell, rent, lease or sublicense the App;
• reverse-engineer, decompile or disassemble the App, except to the extent a law of your jurisdiction expressly allows it notwithstanding this limitation;
• remove or alter any proprietary notices;
• use the App to provide a commercial service to third parties;
• use the App in violation of applicable law.

Your data is not licensed to us. The records you create belong to you. They are stored on your device; we receive no licence to them and no copy of them.

App-store terms. If you obtained the App from Google Play, that store’s terms also apply, and the store is a third-party beneficiary of this §4 to the extent its developer agreements require.

5. Your data stays on your device

All health records are stored encrypted on your device. Optional backups are encrypted on your device and uploaded only to your own Google Drive account, after you explicitly sign in and grant permission. We never receive them. The complete description is in the Privacy Policy and the Data, Backup & Deletion Policy.

Because of this design, we cannot help you recover data if you lose your device, uninstall the App, forget your recovery code, or delete your backups. Maintaining backups is your responsibility (§7).

6. Medical information — no advice, no emergencies

The App’s reference content (condition, medication and vaccination catalogs; pregnancy week information; surgery recovery checklists; insights and trend flags) is general information only, provided to help you keep organised records. It is not medical advice, may not match your situation or your country’s clinical practice, and may become outdated.

Always consult a qualified healthcare professional before acting on anything in the App, and call your local emergency number immediately in an emergency. The full terms are in the Medical Disclaimer, which you must accept to use the App.

Assumption of risk. You acknowledge that keeping personal health records in any tool — paper or digital — involves inherent risks, including entry errors, outdated information, misread scans, missed reminders, and loss of the records themselves, and that the App cannot eliminate those risks. You use the App at your own risk, you assume full responsibility for decisions made using information stored in or displayed by it, and you agree that no statement in the App creates any duty of care toward you beyond providing the software as described.

7. Your responsibilities

You are responsible for:

1. The accuracy of your records. The App stores what you enter, import or scan. You must verify that entries — including text produced by document scanning and data imported from Health Connect — are correct before relying on them.
2. Maintaining backups. Enable and periodically verify backups if you do not want to lose data when a device is lost, damaged or reset.
3. Your recovery code. A code-protected backup can only be decrypted with your recovery code. If you lose it, that backup is permanently unreadable — by you, by us, and by Google.
4. Protecting your device. Use a device lock; consider enabling the App’s biometric lock. Anyone who can unlock your device may be able to open the App.
5. Protecting your Google account. Backups live in your Google Drive; your Google account security directly protects them. An account-portable backup can be decrypted by anyone who controls your Google account — the App explains this trade-off when you choose that backup type.
6. Keeping the App and your device updated, so you receive security fixes.
7. Confirming medical decisions with professionals — see §6.
8. Supervising any caregiver access you grant (read-only caregiver mode) and any information you choose to expose on the emergency card when you turn off its biometric requirement.
9. Complying with law in your use of the App, including any consent needed from another adult before you keep records about them.

8. Acceptable use

You agree not to:

• use the App for anyone’s records without lawful authority to hold them — your own, your child’s or ward’s, or an adult’s with their consent;
• attempt to probe, bypass or defeat the App’s security or encryption other than through the App’s own features;
• use the App to harass, stalk or harm another person, including by tracking another person’s health data without consent;
• misrepresent the App’s output as professional medical documentation issued by a clinician;
• resell, scrape or bulk-extract the App’s reference catalogs for commercial redistribution.

The App has no social, messaging or content-sharing features, so no community guidelines are needed; if such features are ever added, this section will be expanded first.

9. Third-party services

The App integrates with a small number of third-party services — Google Sign-In, Google Drive, Google Play Billing, Android Health Connect, the device’s speech recognizer, and on-device Google ML Kit text recognition. Each is governed by its own terms and privacy policy, and each activates only when you use the relevant feature. Details: Third-Party Services & Open-Source Notices. We are not responsible for third-party services, including the availability of Google Drive or the conduct of your Google account.

10. Intellectual property and copyright

The App — its code, design, the arrangement of its catalogs, its icons, and the “Mediara Vault” name — is owned by Mediara or its licensors and is protected by copyright and other intellectual-property laws. These Terms give you no ownership of the App. © 2026 Mediara. All rights reserved.

Your content is yours. You retain all rights to the records, notes, photos and documents you store in the App.

The App includes open-source software and a bundled typeface used under their own licences; the required notices are listed in Third-Party Services & Open-Source Notices and are viewable in the App’s own licences screen.

10a. Purchases — Mediara Plus

The core App is free. Mediara Plus is an optional paid tier: a monthly or annual subscription, or a one-time Lifetime purchase. All purchases are made through, and processed by, Google Play under Google’s terms of service; Mediara never receives your payment details. The price for your country is shown by Google Play before you buy.

• Subscriptions renew automatically until you cancel them in Google Play. Cancelling stops future charges; Plus stays active until the end of the period already paid for.
• Lifetime permanently unlocks the Plus feature set on your Google account, including future Plus features as they are released. It does not include any future optional online services with ongoing server costs — those, if ever offered, are separate and clearly labelled before purchase.
• Your data is never locked behind a payment. If Plus ends for any reason — expiry, cancellation, a failed payment or a refund — every profile and record you created remains fully usable (you can read, edit, add to, delete, export and back them up) and reminders keep working for all profiles; only creating new items beyond the free tier’s limits, and using future Plus-only tools, requires Plus again. This holds even when you are over a limit, which can happen after restoring a backup: nothing is hidden, made read-only, or deleted.
• Being offline never downgrades you. Your Plus status changes only when Google Play positively reports that it has changed.
• Refunds are handled by Google Play under its refund policy, in addition to any non-waivable rights under your country’s consumer law.
• Your Plus status is stored on your device and verified with Google Play. There is no account with Mediara, and purchases carry no health data.

10b. Limits, and what may change

The App applies two kinds of limit, and they work differently.

Technical limits — the same whether or not you have Plus

These keep the App working reliably on a phone. They are not tier limits.

Free-tier limits — removed by Mediara Plus

How they count — these rules are part of these Terms, not product copy

• Items in the Recycle Bin never count, and deleting something frees room immediately rather than after the 30-day purge.
• Your history never blocks your present. A completed course of medicine, a resolved allergy and an archived symptom do not count.
• Attachments count as documents, because that is what they are.
• Restoring your own backup, importing a backup file, and restoring from the Recycle Bin are never blocked, even when the result leaves you above a limit. Everything restored works fully — reading, editing, exporting and reminders included — and only creating another new item of that kind waits until you remove one or get Plus.
• Monthly limits reset at the start of each calendar month on your device. An operation that fails does not use up an allowance.
• Nothing already stored is ever hidden, made read-only, or deleted to enforce a limit — see §10a.

There is no limit on the storage your records use. That storage is your own device’s and your own Google Drive.

• These limits, and others like them, may be added, removed or changed in a later release — including limits on how much can be stored, how many records or attachments a profile may hold, and what the free tier includes.
• Existing records are not deleted to enforce a new limit. Where a change would affect data you already keep, it is announced in the App before it applies.
• Nothing in these Terms is a promise that any part of the App is unlimited, or that a feature free today remains free permanently. What does not change is in §10a: your data is never locked behind a payment, and restoring your own backups is never gated.

11. Changes to the App

We may update, change or discontinue features. Because the App works offline and stores data locally, an update never uploads your data; where an update changes the local data format, the App migrates it on your device. If we ever discontinue the App entirely, your local data and your Drive backups remain yours — but see §5: we cannot assist with recovery, so keep exports and backups current.

12. Changes to these Terms

We may revise these Terms. Material changes will be shown in the App and will require fresh acceptance before continued use. The “last updated” date above always reflects the current version. Continued use after non-material changes constitutes acceptance.

13. Termination

You may stop using the App at any time; uninstalling deletes all local App data from the device (read the Data, Backup & Deletion Policy before you do). Your licence ends automatically if you materially breach these Terms. Sections that by their nature should survive — ownership, disclaimers, limitation of liability, governing law — survive termination.

14. Disclaimer of warranties

THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY — INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, RELIABILITY AND NON-INFRINGEMENT — TO THE MAXIMUM EXTENT PERMITTED BY LAW. Without limiting that:

• We do not warrant that the App will be uninterrupted, error-free, or secure against every threat.
• We do not warrant that reminders and notifications will fire — device settings, battery optimisation, Do Not Disturb, restarts and OS behaviour can delay or suppress them.
• We do not warrant that reference content is accurate, complete, current or applicable to you or your country.
• We do not warrant that scanned, dictated or imported data is accurate.
• We do not warrant that backups will succeed or be restorable — backup and restore depend on your device, your Google account, your recovery code and Google Drive, none of which we control.
• No advice or information, oral or written, obtained from the App creates any warranty not expressly stated in these Terms, and you agree you do not rely on any such advice or information.

Some jurisdictions do not allow the exclusion of implied warranties, and consumer-protection statutes grant guarantees that cannot be excluded. Where that is the case, those warranties apply only to the minimum extent and duration the law requires.

15. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AND SUBJECT ONLY TO CLAUSE (6) BELOW:

1. We are not liable for medical outcomes. You bear sole responsibility for healthcare decisions; the App is a record-keeping tool (§2, §6), you have acknowledged its limits individually during onboarding, and you have assumed the risks described in §6.
2. We are not liable for data loss or data exposure outside our control. The architecture places your data solely in your custody (§5, §7). Loss or compromise of a device, backup, recovery code or Google account — and any consequence of the account-portable backup trade-off you chose after it was disclosed to you — is your responsibility, not ours.
3. We are not liable for third-party services (§9), including Google Sign-In, Google Drive, Google Play, Health Connect, device speech recognition, or the conduct or availability of your Google account.
4. We are not liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for loss of data, profits, goodwill or opportunity, even if advised of the possibility.
5. Our total aggregate liability for all claims relating to the App shall not exceed the amount you actually paid us for the App in the twelve months before the event giving rise to the claim — which, for a free app, is zero — or, where law requires a minimum remedy for this clause to be enforceable, the smallest amount that law requires. Your sole and exclusive remedy for dissatisfaction with the App is to stop using it and uninstall it.
6. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited — including, where applicable, liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for wilful misconduct or gross negligence where a jurisdiction bars limiting those. This clause (6) exists to keep clauses (1)–(5) enforceable at their maximum lawful reach: where a court would void an over-broad exclusion entirely, this severs only the part the law forbids.

16. Indemnification

You will indemnify and hold harmless Mediara from claims arising out of your breach of these Terms or your unlawful use of the App, except to the extent the claim results from our own breach or misconduct. This clause applies only to the extent permitted by the law where you live; consumer indemnities are restricted or unenforceable in some jurisdictions.

17. Export compliance

The App uses standard encryption to protect your data. You may not use or export the App in violation of applicable export-control or sanctions laws.

18. Governing law and disputes

These Terms are governed by the laws of India, without displacing mandatory consumer-protection rules of the country where you live, which may give you the right to bring proceedings in your local courts.

19. General

If any provision of these Terms is held unenforceable, it is to be enforced to the maximum extent permissible and the remainder stays in full effect. These Terms and the documents they incorporate are the entire agreement between you and us regarding the App and supersede any prior statements, including marketing descriptions, which are not warranties. You may not assign these Terms; we may assign them as part of a transfer of the App, in which case the privacy commitments in the Privacy Policy continue to apply to it. A failure to enforce a provision is not a waiver.

Force majeure: we are not responsible for any failure or delay caused by events beyond our reasonable control, including platform or store changes, Google service changes or outages, OS updates, network failures, or legal requirements.

20. Contact

Mediara — support@mediara.care.

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Related: Privacy Policy · Medical Disclaimer · Data, Backup & Deletion Policy · the plain-English guide to the limits.